The Founding
Operator.
AI can now take over the repetitive, time-eating parts of operational work. For an operator, that's the good kind of change — the thing that's always capped how many clients you can run stops being the cap.
A platform for running highly automated services — each one owned and managed by an experienced operator.
The software handles the repetitive execution. The person who knows the work runs the service and owns the client. We're building the first service now, shaped around one operator who's done the work for real.
That's the Founding Operator — and it takes shape around how you actually work.
You help build it
You work directly with the team building Membrane and have real say in where it goes — what the service does, what we build next, how it works in practice. You're not handed a finished tool to adapt to; the product gets shaped around the way you work.
Your routine work gets automated
The reconciling, the data syncing, the status-chasing, the "did that actually go through" checks — the software takes them over. The repetitive parts of running a client stop being your job.
Your clients stay yours
We run the service in the background — we don't talk to your clients, bill them, or go around you. If you ever want billing to run through us, that's your call to make, not ours to push.
You can take on more clients
Once that work isn't eating your hours, the ceiling on how many clients you can run goes up. Same you, more brands.
A monthly consultancy fee
We pay you a monthly consultancy fee that depends on your level of engagement.
Real client work from the start. Not a demo.
One workflow goes live
We get a single workflow running on Membrane for one or two of your current clients.
It earns its autonomy
At first the software suggests and drafts, and nothing goes out without your okay. As you watch it get things right, it starts handling more on its own — at whatever pace you're comfortable with.
A real number to point to
By the end it's running on two of your clients, you've got a real number — hours saved, errors caught, money recovered — and the job is defined well enough to run smoothly. With a check-in along the way.
Put real client work through Membrane, soon
One or two current clients, one workflow, in the first few weeks. This only works if it's the real thing.
Let us sit in while you work
We learn how the job really goes by watching you do it — especially the messy, it-depends moments that never make it into a process doc.
Help us build the way you work into the software
So it can do the routine parts the way you would.
Being first means the service gets shaped around how you work, instead of handed to you finished. You help us get it right — and in return you get a head start, a direct hand in the product, and a setup later operators won't get.
Be the operator we build the first one around.
If you've run e-commerce back-office work for real and have one or two clients to bring, let's talk.