Membrane
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MEMBRANE / SERVICES-AS-SOFTWARE E-COMMERCE BACK-OFFICE FOR OPERATORS & BRANDS

E-commerce back-office that runs itself — with an operator in the loop.

Membrane pairs a suite of AI agents with an experienced operator to run your reconciliation, inventory management and busywork. Agents do the repetitive execution; the operator owns the judgment and the account.

Operators keep their clients Brands get the work run Agents do the busywork Human judgment stays in the loop
FIG. 1.0 — HOW THE WORK SPLITS / ONE OPERATOR, MANY CLIENTS
RUN BY: You EXECUTED BY: Membrane
$ ▸ YOUR CLIENTS ▸ MEMBRANE — EXECUTION ▸ YOU — JUDGMENT Brand A · Shopifyorders + recon Brand B · Amazoninventory + returns Brand C · Stripesupplier + fulfillment Brand D · new+ capacity unlocked Brand E · new+ capacity unlocked Membrane engine observe → analyze → act → …repeat ▸ HANDLES THE REPETITIVE PARTS You approve · decide ▸ THE AGENTS EXECUTE · YOU OWN THE CLIENT & THE CALL · CAPACITY GOES UP
For operators →

Run more clients, not more hours.

You've done the back-office work for real. Bring your clients; keep them yours. The software takes over the repetitive execution so your capacity goes up.

  • Your clients stay yours — we stay in the background
  • The routine work gets automated
  • A monthly consultancy fee on top
  • A direct hand in shaping the product
Become a Founding Operator
For brands →

Your back office, run for you.

Reconciliation, inventory, fulfillment, supplier ops, the daily busywork — handled by a seasoned operator backed by agents that never drop a thread. One person who knows your business owns the outcome.

  • An experienced operator owns your account
  • Connected to your whole stack for full context
  • Nothing goes out without a human in the loop
  • Finance, inventory, ops — fewer fires, fewer misses
Talk to us about your brand
The shift / 01

Hours used to cap how many clients you could run. AI just removed the cap.

The reconciling, the inventory counts, the supplier follow-ups, the status-chasing — agents take them over. The repetitive parts stop being your job. The judgment stays yours.

▸ OPERATOR CAPACITYBEFORE → AFTER
Clients you can run3 → 8+
Hours on repetitive work70% → ~10%
Time on judgment & clients30% → 90%
The product / 02

One loop, running across your whole back office.

Membrane connects to the whole stack and runs an observe → analyze → act loop — across finance, inventory, fulfillment and supplier ops, deciding what to start, stop, or keep doing, and making it happen.

Company context THE MOAT OBSERVEInbox ANALYZECanvases ACTJobs
▸ OBSERVE · ANALYZE · ACT● RUNNING

Context is the moat.

Membrane connects to the entire stack, reconciles every tool and data source, and hands that complete, accurate context to everything that runs through it.

Shopify Stripe QuickBooks Gmail Slack Amazon ShipStation Klaviyo Gorgias Faire AfterShip Cin7 NetSuite Brightpearl +100,000 more
OBSERVEINBOX
Low-stock alert on 3 SKUs Decision needs your approval Supplier PO is 4 days late ▸ BACKGROUND AGENTS · MONITORING

Tells you what needs attention

It all starts in your inbox. Background agents surface what matters.

  • Stockouts, late POs, ops anomalies
  • Decisions and approvals
  • New work that isn't being done yet
ANALYZECANVASES
INVENTORY MARGIN "Which SKUs reorder this week?"→ reusable dashboard built→ answer in seconds

Ask anything about the business

Interact with your full business context — one-off or repeatable.

  • Research across all your data
  • Build reusable dashboards
ACTJOBS
JOB · DAILY STOCK + ORDER SYNC WHENon schedule WHOMembrane REVIEWyou Ran · 142 orders synced2 issues flagged for you

Makes it happen, reliably

Create a Job — what runs, when, and who does and reviews it.

  • On event, schedule, or manual input
  • Membrane runs the routine ones
  • You stay in the review seat
What we ask / 03

Being first means shaping it.

Help us get it right — and get a head start, a direct hand in the product, and a setup later operators won't.

01

Bring real client work, soon. One or two clients, one workflow, in the first few weeks.

02

Let us watch you work. We learn the job from the messy, it-depends moments no process doc captures.

03

Build your way of working into the software, so it handles the routine parts like you would.

Apply / 04

Become the first Founding Operator.

Bring one or two clients, keep them yours, and shape the service that runs the repetitive parts for you.

▸ ONE OPERATOR ·INFINITE WORKFLOWS · MULTIPLE CLIENTS · 90 DAYS