Membrane
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MEMBRANE / AI-NATIVE SERVICES E-COMMERCE BACK-OFFICE PLATFORM + OPERATOR

The AI-native back-office for your e-commerce brand.

One platform that runs on your whole stack — and a dedicated operator who owns the outcome. Inventory, ads, reconciliation, returns, revenue recovery: connected, answered, and handled.

Runs on your existing tools A dedicated operator on your account Agents do the busywork You stay in control
FIG. 1.0 — YOUR STACK, RUN FOR YOU / PLATFORM + OPERATOR
RUN BY: Membrane CONTROL: You
$ ▸ YOUR TOOLS ▸ MEMBRANE — PLATFORM + OPERATOR ▸ YOU — IN CONTROL Shopify orders + sales Amazon inventory + returns Stripe payouts + fees TikTok Shop ads + orders Meta Ads + any tool Membrane engine observe → analyze → act → …repeat ▸ PLATFORM + YOUR OPERATOR You clarity + control ▸ AGENTS + YOUR OPERATOR RUN IT · YOU KEEP CONTROL · NOTHING SLIPS
The platform →

Software that runs on your whole stack.

Membrane connects every tool you already use, pulls it into one place, and puts AI agents to work across your back office — answering questions, watching for problems, and running the routine jobs.

  • Connects your entire stack — 100,000+ tools
  • Ask anything across all your data
  • Live dashboards, built on demand
  • Agents run the repetitive jobs
See the product
Your operator →

A dedicated expert who owns the outcome.

You don't get a dashboard and a login. You get a seasoned e-commerce operator paired to your account — running the platform for you, making the judgment calls, and accountable for the result.

  • A real person who knows your business
  • Not a chatbot, not an offshore team
  • Owns the account, end to end
  • You stay in control of the big calls
Get early access
Why now / 01

Running an e-commerce back office used to mean more tools or more headcount. Now it means neither.

Every tool reconciled in one place. The busywork — counting stock, chasing suppliers, tying out payouts, watching ad spend — run by agents and a dedicated operator. You get the clarity and the control, not the grind.

▸ YOUR BACK OFFICEBEFORE → AFTER
Tools that talk to each other20% → 100%
Busywork done by hand80% → ~10%
Time your team spends on judgment20% → 90%
The product / 02

One loop, running across your whole back office.

Membrane connects to the whole stack and runs an observe → analyze → act loop — across finance, inventory, fulfillment and supplier ops, deciding what to start, stop, or keep doing, and making it happen.

Company context THE MOAT OBSERVE Inbox ANALYZE Canvases ACT Jobs
▸ OBSERVE · ANALYZE · ACT● RUNNING

Context is the moat.

Membrane connects to the entire stack, reconciles every tool and data source, and hands that complete, accurate context to everything that runs through it.

Shopify Stripe QuickBooks Gmail Slack Amazon ShipStation Klaviyo Gorgias Faire AfterShip Cin7 NetSuite Brightpearl +100,000 more
OBSERVEINBOX
Low-stock alert on 3 SKUs Decision needs your approval Supplier PO is 4 days late ▸ BACKGROUND AGENTS · MONITORING

Tells you what needs attention

It all starts in your inbox. Background agents surface what matters.

  • Stockouts, late POs, ops anomalies
  • Decisions and approvals
  • New work that isn't being done yet
ANALYZECANVASES
INVENTORY MARGIN "Which SKUs reorder this week?" → reusable dashboard built → answer in seconds

Ask anything about the business

Interact with your full business context — one-off or repeatable.

  • Research across all your data
  • Build reusable dashboards
ACTJOBS
JOB · DAILY STOCK + ORDER SYNC WHEN on schedule WHO Membrane REVIEW you Ran · 142 orders synced 2 issues flagged for you

Makes it happen, reliably

Create a Job — what runs, when, and who does and reviews it.

  • On event, schedule, or manual input
  • Membrane runs the routine ones
  • You stay in the review seat
Use cases / 03

One team for the whole back office.

Not a point tool for one job. Membrane runs across everything the back office touches — and grows into new workflows as you need them.

Reconciliation & revenue recovery. Payouts, fees and refunds tied out across every channel — money you're owed, found and recovered.

Inventory & POS. Stock accurate across channels and locations, reorders on time, no oversells.

Ads & margin. Spend, ROAS and margin watched daily — and flagged before they drift.

Returns, suppliers & the rest. Returns, PO follow-ups, status-chasing — the daily busywork, handled.

Get early access / 04

Give your back office a platform — and an operator.

We're onboarding a first group of e-commerce brands. Tell us your stack and where the busywork hurts most.

▸ ONE PLATFORM · ONE OPERATOR · YOUR ENTIRE BACK OFFICE